Welcome to the IPTVNordicTV refund policy page. This page explains the conditions under which refunds may be granted for our IPTV services. By purchasing from our website, you agree to this refund policy.
1. General Refund Policy
At IPTVNordicTV, we aim to provide high-quality IPTV services. However, due to the digital nature of our products, all sales are generally considered final.
Refunds may only be issued under specific conditions outlined in this refund policy.
2. Eligibility for Refunds
You may be eligible for a refund if:
- The service is not activated within the promised time
- You are unable to access the service due to a verified technical issue from our side
- The issue cannot be resolved by our support team within a reasonable timeframe
All refund requests must comply with this refund policy to be considered.
3. Non-Refundable Situations
Refunds will NOT be issued in the following cases:
- Change of mind after purchase
- Compatibility issues with your device (unless stated otherwise)
- Poor internet connection affecting streaming quality
- Incorrect information provided by the user
- Violation of our terms of use
This refund policy strictly excludes refunds for issues beyond our control.
4. Refund Request Process
To request a refund, you must:
- Contact our support team through the website
- Provide your order details (email, transaction ID)
- Clearly explain the issue
All requests are reviewed in accordance with this refund policy.
5. Timeframe for Requests
Refund requests must be submitted within 24 to 72 hours of purchase. Requests made after this period may not be accepted under this refund policy.
6. Processing of Refunds
If your request is approved:
- Refunds will be processed using the original payment method
- Processing time may take 5–10 business days depending on your provider
7. Service Interruption Disclaimer
Temporary interruptions, buffering, or channel unavailability may occur due to:
- Server maintenance
- Third-party providers
- Network issues
These situations do not automatically qualify for a refund under this refund policy.
8. Abuse of Refund Policy
We reserve the right to refuse refunds if:
- Multiple refund requests are made
- Abuse or fraud is suspected
9. Changes to This Refund Policy
We may update or modify this refund policy at any time without prior notice. Updates will be posted on this page.
10. Contact Us
If you have any questions regarding this refund policy, please contact us via our website.